'DE Minister' launches flood 'War Room', Works with SpaceX-Starlink-Line Thailand on Network Recovery

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On November 25, 2025, Mr. Chaichanok Chidchob, Minister of Digital Economy and Society, revealed the flooding condition that caused damage to people in the southern region, particularly Hat Yai District in Songkhla Province. He has directed that subordinate agencies send all of their resources to the afflicted areas, including supporting communication systems and transporting relief bags and supplies to flood victims.

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A War Room has been established to monitor and track weather and water conditions, as well as a telecommunications center to formulate and carry out emergency reaction plans. This includes merging data from the Meteorological Department, the National Statistical Office, and the Hydro-Informatics Institute (Public Organization) to provide 24-hour weather and water situation reports.

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In collaboration with the NBTC, network service providers, and subordinate agencies in the area, the following information and operations are being integrated:

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1. Communication and network management. Relocate affected network nodes to serviceable ones (branching). Prepare generators and build communication equipment in the evacuation center location. Collaborate with the NBTC and network service providers to inspect prospective signal towers, boost signal strength, and reposition signal towers in neighboring locations to ensure residents have unrestricted signal coverage.

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2. Local officials operations and preparedness: Define responsibilities and support agencies that serve the public, including the development of integrated emergency response plans.

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3. Establish rescue and communication systems: speed up the development of data reception and storage solutions. Since the National Telecom Public Company Limited (NT) Digital Trunk Radio Service (DTRS) in Hat Yai District is still operating, NT has been tasked with providing additional support by deploying mobile DTRS vehicles from Surat Thani province. NT has also produced 50 client devices to aid in the coordination of the NBTC and relevant agencies. This will be used to coordinate public aid.

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Furthermore, NT will collaborate with a network of volunteer drone users to provide support in two ways:

1) Using drones to survey and seek for people who remain stuck in the region. and need help.

2) Use drones to deliver supplies, food, and water to remote places.

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Thailand Post Company Limited (Thailand Post) will fully facilitate the distribution of humanitarian supplies. You can reach the THP Contact Center at 1545 to organize details for collecting and distributing supplies to flood victims as soon and fully as possible.

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The Ministry of Digital Economy and Society is working with private-sector organizations, including SpaceX, to connect signals in the area via Starlink satellites and Line Thailand. Line initially launched the LineAlert service to alert people of emergency situations, as well as an Open Chat topic called "Hat Yai Flood Coordination" to allow citizens or relatives of flood victims to identify their location and the number of people in need of assistance, which can then be forwarded to rescue agencies for immediate action.

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